Support
Need help, found a bug, or have a suggestion for the Desilingo app or this site? Email priyank@hams.co.in — we read every message and usually reply within a few days.
Frequently asked
Sound / pronunciation isn't playing in the app
Many phones don't ship with Telugu, Hindi, or other Indian language text-to-speech voice data installed. Open the app's Settings screen to check whether it's installed, then install it from your device's system Text-to-Speech settings if needed.
I lost my progress
If you weren't signed in, progress is stored only on that device and is lost if the app is deleted or you switch phones. Sign in with Apple or Google from Settings to back up progress going forward.
How do I delete my account or data?
Email priyank@hams.co.in with the address you signed in with and we'll delete your account and associated data. See our Privacy Policy for details.
How do I cancel my Premium subscription?
iOS: Settings app → your name → Subscriptions → Desilingo → Cancel Subscription. Android: Play Store app → profile icon → Payments & subscriptions → Subscriptions → Desilingo → Cancel.
Word Scan camera isn't working
Make sure the Desilingo app has camera and photo access enabled in your device's system Settings for the app.
Still stuck?
Email priyank@hams.co.in with your device model and app version, and a short description of what happened.